When I first checked in, it was really nice that there was a parking lot right beside the hotel. Along with that, it had the added convenience that it was right beside the testing centre that I had to write my professional designation exam. When I first arrived, the gentleman behind the desk was so nice and understanding that my test began at 10 AM And finished roughly around 1 PM so he extended my checkout time with no charge.
Tamara
серпень 2024 р.
I wanted, and paid for a king size bed. However, because your beds are so high, I had to get a queen size room with a lower bed. Because I am short, I had to literally climb on a chair to get in and out of the bed two years ago. I've stayed at Doubletree many times when I visit for Sunfest but 2 years ago, the problem started with the high bed. I was charged for the original room but ended up a queen bed.
Judy
липень 2024 р.
The staff was extremely helpful, willing to help at any time. With multiple calls to the desk for the wifi, and visit by the head of technology, we were happy with the service. The restaurant staff were terrific! (especially David)
Art
липень 2023 р.
The complementary cookies, water pressure, cleanliness of the hotel, temperature of the room, size of the room, cleanliness of the room, friendliness of the staff, the text message received after check in to make sure we were satisfied with the room
Melinda
квітень 2024 р.
the staff were amazing and let us store our bags before and after we checked into our hotel, they offer complimentary breakfast but don’t forget a voucher when you first get there our else if you want breakfast you can choose from their breakfast menu or have a plate from their buffet for 23$. the restaurant staff is seriously so nice! they gave us a free piece of cheese cake for my bfs birthday which we we’re celebrating. there’s The Factory, Rock climbing as well as many bars and fun things. truly cool how much it has to offer. The Via rail is less then like a 10 minute walk which is also a very cool plus if you don’t have a car like us.
Aliyah
червень 2023 р.
The staff at Blake's were great, especially Rebecca. we had dinner there every night, and she made the experience very warm and memorable.
Kevin
вересень 2024 р.
The reception staff when we checked in were exceptional and very welcoming! The room was also very spacious and beds were so comfortable. The extra pillows and toiletries we asked for were also provided.
Cherry
квітень 2023 р.
Rooms were very nice and clean. Lots of space.
Monica
березень 2025 р.
Loved the cleanliness of the entire hotel! The staff were very friendly and knowledgeable. Loved the warm cookies provided on check in as well.
Amber
вересень 2024 р.
Parking was ok. We were lucky to find spots each time we were in/out. But costs should be waived for hotel clients.
Nancianne
серпень 2024 р.