Doubletree by Hilton London

When I first checked in, it was really nice that there was a parking lot right beside the hotel. Along with that, it had the added convenience that it was right beside the testing centre that I had to write my professional designation exam. When I first arrived, the gentleman behind the desk was so nice and understanding that my test began at 10 AM And finished roughly around 1 PM so he extended my checkout time with no charge.

The staff was extremely helpful, willing to help at any time. With multiple calls to the desk for the wifi, and visit by the head of technology, we were happy with the service. The restaurant staff were terrific! (especially David)

the staff were amazing and let us store our bags before and after we checked into our hotel, they offer complimentary breakfast but don’t forget a voucher when you first get there our else if you want breakfast you can choose from their breakfast menu or have a plate from their buffet for 23$. the restaurant staff is seriously so nice! they gave us a free piece of cheese cake for my bfs birthday which we we’re celebrating. there’s The Factory, Rock climbing as well as many bars and fun things. truly cool how much it has to offer. The Via rail is less then like a 10 minute walk which is also a very cool plus if you don’t have a car like us.

The reception staff when we checked in were exceptional and very welcoming! The room was also very spacious and beds were so comfortable. The extra pillows and toiletries we asked for were also provided.

Loved the cleanliness of the entire hotel! The staff were very friendly and knowledgeable. Loved the warm cookies provided on check in as well.